Residents are requested to call the KUCAOA Maintenance Call Center (+91 7596041187, +91 33 40681017) for any maintenance queries OR raise a helpdesk ticket in MyGate application for any specific resolutions needed. All Helpdesk tickets have auto-escalation route, you will be notified in the registered email and also can check current status in MyGate application.
In case of emergency, please call Main Gate Security Desk +91 33 4603 4276 / 07596041188
Fire control room: +91 7596041189
| Vertical/ Functional Area | Email Contacts | Phone |
|---|---|---|
| Resident Management | relations@kucaoa.in | +91 81009 73896/ +91 75960 41181 |
| Utilities Bills & Payments | utilities@kucaoa.in | +91 75960 41179 |
| Tenancy Application | tenancy@kucaoa.in | +91 81009 73890 |
| Helpdesk Tickets | helpdesk@kucaoa.in | +91 75960 41187 |
| BMS & Access control | bms@kucaoa.in | +91 74070 70787 |
| Plumbing | plumbing@kucaoa.in | +91 75960 41173 |
| Civil and Carpentry | civilcarpentry@kucaoa.in | +91 75960 41171 |
| Electricals, Power Backup | electrical@kucaoa.in | +91 75960 41180 |
| Lifts | lift@kucaoa.in | +91 75960 41180 |
| Fire & Safety | firesafety@kucaoa.in | +91 8100973893 / +91 7596041177 |
| Horticulture | greenUWC@kucaoa.in | +91 75960 41174 |
| Housekeeping | cleanUWC@kucaoa.in | +91 75960 41175 |
| Security Services | security@kucaoa.in | +91 7605098860 +91 7605098835 +91 8100973892 |
| Accounts and Vendor Payments | accounts@kucaoa.in | +91 75960 41178 |
| FACILITY MANAGER Escalation for: Horticulture, CAM payment/NOC, Security. | fm@kucaoa.in | +91 75960 41170 |